WARRANTY AND RETURN POLICY

15-Day Returns (Conditions Apply):

You may request a return within 15 days of receiving your shipment, provided the item remains in its original condition. This return period is separate from warranty coverage. Approved refunds are issued to the original payment method used during purchase within 3–5 business days after the returned item is received and inspected. Shipping charges may be non-refundable unless the return is due to a defective or incorrectly supplied part.

Return & Cancellation Policy:

You can return or cancel your order by calling our customer service desk at (888) 338-2540. All returns and cancellations require prior authorization. Approved returns for non-defective items may be subject to a restocking fee of up to 30%. Defective or incorrectly supplied parts are eligible for replacement or refund without restocking fees. The return address is 76 Imperial Dr Suite E Evanston, WY 82930, USA.

Replacement Policy:

If you receive a defective or incorrect part, you may request a replacement. Replacement eligibility and shipping responsibility will be communicated during the replacement authorization process. Replacement shipping is provided at no additional cost when the issue is due to a defective or incorrectly supplied part.

Terms:

Returns and cancellations require prior authorization. Customers must contact customer service to obtain a Return Merchandise Authorization (RMA). Please call (888) 338-2540 Press 2 for Returns (Monday–Friday, 8 am – 5 pm EST) and reference your Order Number.

Replacements:

Replacement parts may require the return of the original part. Return instructions and shipping responsibilities will be communicated during the replacement process. Failure to return the original part when required may affect replacement eligibility. For assistance, contact customer support at (888) 338-2540 or email support@partscentral.us .

Disclaimer:

Some used auto parts may include wear components or accessories that are not covered under warranty. Customers may need to replace wear items before installation depending on part condition.

Cosmetic aspects such as color may vary. Parts may require refinishing to match the customer's vehicle.

Customer Service:

(888) 338-2540

Operation Hours:

Mon – Friday (8:00 am – 7:00 pm EST)

Limited Warranty Coverage:

Warranty coverage varies based on the type of part purchased. Engines and transmissions include a 90-day limited warranty from the date of delivery. Smaller parts and accessories include a 30-day limited warranty from the date of delivery. Warranty coverage applies only to eligible defects in materials and workmanship under normal use, as outlined in the warranty terms below.

Extended Warranty:

Extended warranty options may be available for select parts. Contact our sales team at (888) 338-2540 for details.

Warranty Terms:

Warranty coverage applies only to eligible defects in materials and workmanship under normal use. Warranty exclusions include damage caused by misuse, improper installation, accidents, modifications, or external causes beyond normal operating conditions.